About US
A Company Presenting a Lifestyle for a More Convenient and Comfortable Daily Life in the Digital Age
Lotte Hi-Mart is the leading domestic electronics distribution company operating approximately 330 direct stores and an online shopping mall (www.e-himart.co.kr) nationwide. Since its inception in 1999, it has been a leading category killer in electronics,
spearheading the domestic home appliance distribution market. The distinctive and strong feature of Hi-Mart is that all its stores, 11 logistics centers, and 12 service centers are directly operated, forming an interconnected network across the nation. It presents a model for the future distribution market based on excellent store accessibility, a rich product lineup, and superior distribution personnel.
- CEONam Chang Hee
- Date of foundation1999.12.20
- Major Businessconsumer electronics retailing
- Address156, Samsung-ro, Gangnam-gu, Seoul
- Phone(+82)-2-080-770-0070
Major products and services
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Category & Consultation Specialist Stores
Lotte Hi-Mart is redefining its inherent competitiveness as a consumer electronics store by enhancing product variety through customized MD improvements per market area, category specialization based on product assortment, and strengthening expert consultations. It now introduces 'Category Specialist Stores and Consultation Specialist Stores.'
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Home Comprehensive Solution Service
Considering the diverse needs of customers, Lotte Hi-Mart presents the 'Home Comprehensive Solution Service,' a life-cycle service that can address various situations that might arise after purchasing home appliances such as repairs, cleaning, relocation installation, and warranty insurance. Moreover, the dedicated 'Home Comprehensive Solution Service Center' within the stores expands customer touchpoints, making it easy and convenient for customers to consult about care services.
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Private Brand (PB)
Lotte Hi-Mart has launched its own appliance brand 'HIMADE,' offering a wide range of cost-effective products. Starting with fans and wall-mounted air conditioners, the brand extends to major appliances like refrigerators and TVs, as well as small household appliances including vacuum cleaners, rice cookers, electric ranges, and even IT appliances like laptops and desktops. Currently, it manages a lineup that covers 30 categories with over 190 products.
